Return Policy

If you are not satisfied with your purchase you have 7 days to contact us at [email protected] and we will give you a return shipping number.

If you are not satisfied with your purchase you have 7 days to contact us at [email protected] and we will give you a return shipping number. The product must be returned as it arrived, in its original packaging with all its accessories, chamois, jute cover, box and documentation.

  • No item will be credited unless it arrives in perfect condition.
  • No item will be credited unless it arrives in perfect condition.
  • If the product has arrived in bad condition the return will be without cost for the customer.
  • No returns will be accepted   in which it is observed that the product was used and is not in its original state.
  • You can change the glasses for others of the same value, if not you will have to pay the difference.

 

You can change the glasses for others of the same value, if not you will have to pay the difference.

  1. You can change the glasses for others of the same value, if not you will have to pay the difference.
  2. We will soon provide you with a return shipping number that you will have to put next to the address we give you.
  3. Wrap the product as it arrived with everything that came in it, and preprint it properly, putting the address and the return shipping number that we have provided.
  4. As soon as we receive the product and make the relevant checks, we will return it to your credit card within 18 working days.